Biometrics: The Key to Unlock Air Travel Possibilities

There are many ways in which airlines could use modern technology to add value to travellers while building customer loyalty. Air operators can, for instance, embrace biometric technologies as a personal, efficient and accurate solution to address some of the challenges in today’s air travel. Exploring how these technologies can be used to create a more enjoyable travel experience, a recent whitepaper by Tascent highlighted the ways in which biometrics can enable airlines to improve their customers’ end-to-end travel process, making it faster, safer and easier. Besides increasing the efficiency of self-help pre-flight services such as bag drop, boarding and lounge access, the identity innovation company also proposed that biometrics can enable airlines to personalize in-flight entertainment options and facilitate on-board purchases, thereby enhancing passengers’ cabin experience and creating an overall more personal, streamlined travel experience. Source: Report predicts biometric technology will enable the ‘next golden age of air travel’ Future Travel Experience