Airlines are at a critical crossroads. They need to cut costs in the face of operational challenges such as staffing, rising fuel prices, and other disruptions – but in order to chart a path toward increased profitability, they also need to invest in new technology that better meets evolving traveler needs.
In a co-hosted webinar with Skift, Mike Reyes, Sabre’s SVP of Product Management, shared his thoughts on the steps airlines can take today to prepare themselves for a future of offer- and order-enabled modern retailing. He also outlined what he believes a phased transition path could look like.