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GetThere’s corporate revenue grew by approximately 100 percent in 2002.
GetThere continued to add new customers to its already impressive list of corporate accounts. Corporate transactions grew by more than 80 percent in 2002, resulting in significant revenue growth, year over year, and are expected to continue to be a large growth driver for the GetThere business.
Encouraging Usage
GetThere’s corporate technology is designed to help companies reduce their travel expenses and provide a reliable, convenient way for employees to book travel online via their company’s intranet. Companies often save 20 percent or more on travel costs by using GetThere’s online system. It’s a two-step process: After a corporate customer agrees to install GetThere’s technology, the company and its travel agent then encourage employees to book online through the GetThere tool. GetThere works closely with corporations and their agencies to boost usage, both by providing consulting services and by customizing site features that better serve the needs of traveling employees. Customers’ employees find that GetThere’s user-friendly interface and anytime access provide a convenient way to make business travel arrangements.
Expanding to New Markets, Segments
Many small- to medium-sized companies spend a significant amount of their budgets on travel. GetThere serves these customers through distribution agreements with large travel management firms such as American Express, Navigant and Rosenbluth. With several key new contracts signed in 2002, GetThere now has agreements in place with the top six U.S. travel management companies to provide a variety of preferred online offerings. In addition, the company expanded its overall presence in Europe, signing major customers in the United Kingdom, including KPMG and Motorola.
Extending Our Technology Lead
GetThere made investments in 2002 to improve the shopping and booking capabilities it provides to corporate customers. The company launched a multisource capability that collects and compares travel content from all available sources – multiple GDSs, supplier Web sites, rail providers and more. This new technology encourages customers’ employees to stay within the corporate booking tool while searching for the best travel deals. GetThere also invested in the next generation of its product for corporate customers. This new technology, scheduled for launch in 2003, promises to enhance the traveler experience and help companies further realize the cost-saving opportunity of booking online through GetThere.
Wins in the Travel Supplier Segment
GetThere technology powers the Web sites of many major airlines. In 2002, the company completed a new multi-year agreement to continue to provide Web site bookings and other services for United Airlines. GetThere also added Aloha Air, Air Jamaica and Regional Express in Australia as new customers for its Web site technology. |
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