Interact
Elevate Service for Airline Bookings
Airlines today require a user interface for their customer-facing employees that allows the employees to deliver a seamless airport and reservations experience.
This experience needs to allow the agent to focus less on the technology, and more on the customer experience moving them quickly through the check-in, boarding and overall reservations processes.
Take Customer Care to a Whole New Level
Interact offers airlines a seamless way to make and service all travel bookings – regardless of which channel was used originally. This ensures uncompromised customer service and greater efficiencies when taking care of airline passengers.
Airline agents can service bookings in the call-center application while providing check-in management at airports for both passengers and baggage using the departure-control application. Together, these powerful features make Interact an indispensable product for airlines.
Product features
Efficient booking access
Empower airline agents to access and service bookings efficiently.
Omni-channel approach
Access bookings regardless of channel origin.
