Airline Retailing

May 23, 2024

Exploring the Future of Travel Technology

Rapid evolution characterizes today’s travel landscape, where market dynamics and technological advancements drive industry shifts. Join us as we explore the future of travel technology with Corrie DeCamp, Senior VP of Sabre Travel Solutions, gaining insights...
December 1, 2023

Corporate Booking Recommendation Using a Machine Learning Approach

Corporate globalisation has led to a significant increase in business travel in recent years, and large corporations use travel management agencies to provide a hassle-free experience for their employees. Using historical airline corporate booking data, this...
June 28, 2023

Hyper-Personalization in the Travel Industry

Today’s travellers demand personalization; they like to be understood and catered to. According to a study conducted by McKinsey, 71% customers expect personalized interactions from any business that they engage with. Businesses are today finding it...
September 29, 2022

Personalized Travel – Creating a world-class travel experience

It is rare to meet someone who does not like to travel. Everyone who travels has a different purpose and need. However, the travel ecosystem largely treats all travelers with the same lens. Unable to understand...
June 24, 2019

New Research: Hitting The Personalization Sweet Spot For Travelers Through Travel Retail

The reality is that travelers are willing to share a certain level of personal information if there’s a clear answer to the question, What’s in it for me? Oftentimes brands see the answer to this question...
July 29, 2016

Back To The Bundle: The Next Evolution Of Air Merchandising

For both travel companies and travelers, air merchandising is more important than ever. Travelers today want to book their ideal journey and are happy to pay for extras that add value to their itinerary. It’s this demand...
May 3, 2016

Do you know the four criteria of true traveler-facing innovations?

When it comes to technology, travelers are beset with options. There’s an app for everything and no shortage of devices to run those apps. Then there is the technology that runs in the background, the solutions...
March 31, 2016

Travel hacker? Status chaser? New airfare search app uses cost of miles earned as search criteria

Travel inspiration is often a mixed bag. It’s not always simple and straightforward to explore potential trips without a fixed destination or specific date. Thankfully, Big Data is coming into the fold, powering new interfaces that...
December 8, 2015

What is customer-centric airline retailing?

Create Profitable Revenue While Earning True Loyalty Sabre Airline Solutions has released a new whitepaper highlighting the business challenges faced by airlines in the areas of customer data, personalization, and retailing. Brand differentiation and customer-centric sales...
December 2, 2015

Putting travelers first by putting airlines and agencies ahead [Air Merchandising Manifesto]

Content covered in the essay: Air merchandising business model: how it came about and why it’s here to stay How travelers benefit from airline merchandising strategies Airline benefits from the merchandising business model Huge opportunity for...