SINGAPORE and Jakarta, INDONESIA – 16 October 2024 – Sabre Corporation (NASDAQ: SABR), a leading software and technology provider that powers the global travel industry, today announced the extension of its long-standing partnership with tiket.com, the pioneer Online Travel Agent (OTA) in Indonesia. With the agreement, Sabre will continue to be tiket.com’s preferred GDS technology partner, using a variety of advanced technology solutions to enhance operations and customer offers.
Sabre’s rich global content, including NDC offers, and industry-best shopping APIs will support tiket.com’s commitment to delivering optimum flight choices and travel inventory to consumers. Meanwhile, the agency will adopt Sabre Direct Pay to support its virtual payment needs, delivering a more secure, automated, and integrated payment process. tiket.com will also continue to deploy Sabre’s advanced automation tools to enhance time and cost efficiencies, while improving customer service, including through Automated Exchanges and Automated Refunds.
“Sabre has been our trusted technology partner since the very beginning, and we’re delighted to extend this strategic partnership by incorporating additional Sabre solutions into our technology stack,” said Andi Hendrawan, Director of Transportation, tiket.com. “This renewal strengthens our technology and empowers us to enhance our offerings, deliver superior service to our customers, and expand our global presence with confidence.”
Celebrating its 13th anniversary this year, tiket.com is one of Indonesia’s largest and most comprehensive online travel companies, offering services including flight, train, ferry, bus & shuttle, accommodation bookings, attractions, event ticketing, car rentals, and other travel essentials.
“We’re thrilled to continue our valued, long-standing partnership with tiket.com,” said Brett Thorstad, Vice President, Agency Sales & Airline Distribution, Asia Pacific, Sabre Travel Solutions. “Having supported tiket.com’s tremendous growth over more than a decade, we’re committed to providing them best-in-class technology and support to maintain and grow their competitive edge in one of the world’s fastest growing travel markets for many years to come.”
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About Sabre Corporation
Sabre Corporation is a software and technology company that takes on the biggest opportunities and solves the most complex challenges in travel. The Company connects travel suppliers and buyers around the globe and across the ecosystem through innovative products and next-generation technology solutions. Sabre harnesses speed, scale and insights to build tomorrow’s technology today – empowering airlines, hoteliers, agencies and other partners to retail, distribute and fulfill travel worldwide. Headquartered in Southlake, Texas, USA, Sabre serves customers in more than 160 countries around the world. For more information visit www.sabre.com.
About tiket.com
tiket.com is the pioneer online travel agent (OTA) in Indonesia, established in 2011. tiket.com is one of the largest and most comprehensive online travel companies in Indonesia, offering flight and train tickets, accommodations, villas and apartments, event tickets, car rentals, and other travel needs. Our mission is to accommodate the best online travel booking access through the web and mobile applications. In 2017, tiket.com affiliated with Blibli and in 2021 became a consolidated subsidiary of Blibli. Blibli has a unified omnichannel ecosystem called Blibli Tiket consisting of its subsidiaries, tiket.com, and Ranch Market, to affirm the ecosystem synergy that provides convenience and added value for customers by providing more complete, beneficial, and integrated services on every channel and platform. In 2022, Blibli shares officially went public and traded on the Indonesia Stock Exchange (IDX) with the stock code “BELI”. tiket.com has been awarded the title of OTA with the fastest growth by Sabre and is assessed to have the fastest Net Promoter Score (NPS) growth rate among other OTAS by Jakpat Survey. Going anywhere? tiket.com!
Media Contact – Sabre
Elizabeth Hands
Sabre Public Relations – Asia Pacific
Email: Liz.Hands@sabre.com
Telephone: +65 8742 7720