MAGNUM TRAVEL SERVICES
Two decades of partnership and growth
How Magnum Travel Services thrives with Sabre’s expertise
For over twenty years, Magnum Travel Services has relied on Sabre’s advanced technology and dedicated consultancy to strengthen their market position and deliver innovative travel experiences.
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Sabre’s advanced technology and expertise, combined with their consultancy during challenging economic times, have helped optimise our business.
Haifa Oun
General Manager, Travel and Tours, Magnum Travel Services
Ambition
Partnering with a long-term tech provider to accomplish business goals
Magnum Travel Services, a Bahrain-based travel management company (TMC), was looking for a technology provider to help achieve its ambitious business goals. From seizing new revenue opportunities and increasing productivity to meeting overall business objectives, Magnum Travel Services chose Sabre for its advanced technology and expertise.
Action
Matching customer demands through tailored consultancy, expert guidance, and 24/7 support
We’ve been in partnership with Sabre for more than two decades,” said Haifa Oun, General Manager of Travel and Tours at Magnum Travel Services. “Sabre’s advanced technology and expertise, combined with their consultancy during challenging economic times, have helped optimize our business and cemented our position as pioneers in delivering innovative travel experiences.
Haifa explained that Magnum’s clients expect quick responses, with a wide range of options to meet their requirements and budget.
“Sabre helped us evaluate our customer needs and guided us in understanding them better, as well as providing our business clients with the best services and offers, along with more accurate and flexible travel options,” explained Haifa.
“The initiative of making NDC offers available in Sabre is one of the best elements Sabre has implemented.” Haifa also highlighted the IT support that Sabre provided to her team over these years. “Sabre has a very supportive, cooperative IT team that is available 24/7, providing technical support on the spot. Our operations team is not interrupted by technical issues and can stay focused on delivering services to our clients.”
Outcome
Strong partnership and future plans
The collaboration and trust built over twenty years has led to a strong partnership and growth opportunities for Magnum Travel Services. “We look forward to growing with Sabre in mobile, online, and optimization to deliver the best in travel excellence,” concluded Haifa.
