SOUTHLAKE, Texas – Aug. 6, 2024 – Sabre Hospitality, a division of Sabre Corporation (NASDAQ: SABR), a leading software and technology provider powering the global travel industry, announced a long-term partnership with Protect Group, a leading provider of trip protection and guarantee services, to integrate trip guarantee services into the SynXis Booking Engine. This partnership aims to provide guests with increased peace of mind when booking their stays.
With this new integration, hotels using SynXis Booking Engine can offer Protect Group’s trip protection guarantee at checkout. This feature allows guests to book with confidence, knowing they can receive a refund for covered events. The SynXis Booking Engine, known for its scale and stability, will now deliver even greater value to hoteliers and their guests through this collaboration.
“Partnering with Protect Group complements SynXis Booking Engine by adding a critical layer of assurance for the guest and increased conversion for our hoteliers” said Ethan Wiseman, Head of Distribution, Sabre Hospitality. “This integration supports our strategic imperative to advance retailing and travel-centric eCommerce capabilities in the travel industry. By offering trip protection guarantees, we are providing our hotel partners and their guests with the confidence and security they need.”
The partnership with Protect Group underscores Sabre’s dedication to improving the booking experience for hotel guests and offering innovative solutions to its hotel partners. By incorporating Protect Group’s trip guarantees, Sabre Hospitality continues to set the standard for customer-centricity in the hospitality industry.
“We are thrilled to partner with Sabre Hospitality and integrate our trip protection services into SynXis Booking Engine,” said Stuart Barclay, chief revenue officer (CRO), Protect Group. “This collaboration allows us to reach a broader audience and provide a valuable service that enhances the guest booking experience. We look forward to working together to deliver exceptional value to hoteliers and their guests.”
Sabre Hospitality’s SynXis Booking Engine, one of the largest in the hospitality industry, is trusted by major hoteliers for its robustness and reliability. This partnership further solidifies its position as a leader in the market by offering additional value-added services to its users.
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Sabre Corporation is a software and technology company that takes on the biggest opportunities and solves the most complex challenges in travel. The Company connects travel suppliers and buyers around the globe and across the ecosystem through innovative products and next-generation technology solutions. Sabre harnesses speed, scale and insights to build tomorrow’s technology today – empowering airlines, hoteliers, agencies and other partners to retail, distribute and fulfill travel worldwide. Headquartered in Southlake, Texas, USA, Sabre serves customers in more than 160 countries around the world. For more information visit www.sabre.com.
About Protect Group
At Protect Group, our Refund Protection product enhances customer experiences, ensuring satisfaction and loyalty through our AI-driven platform. Seamlessly integrating with your systems, this proposition gives a great customer-experience solution and generates additional revenue. Whether it’s concert bookings, flight changes, or hotel stays, our comprehensive offering provides peace of mind and unlocks new revenue streams. We transform potential issues into positive experiences and serve up offers and upgrades that keep your customers happy, reassured, and engaged. For more information, visit www.protectgroup.com.
